Q: What does a Carer do?
A: Our Carers can assist with activities of daily living such as washing and dressing, meal preparation, light domestic chores, outdoor activities, shopping or more complex care requirements.
Q: Can the Carer drive my car?
A: Yes, if you have the required insurance cover.
Q: Will I always have the same Carer?
A: We endeavour to ensure that you have continuity of care.
Q: Are your staff police checked?
A: All our staff have been checked by the Disclosure and Barring Service (DBS).
Q: Do I need to feed the Carer?
A: Only if the Carer lives in, or for shifts longer than six hours.
Q: For full time live in care, would I need to pay their council tax?
Q: Are your Carers trained?
A: All staff are trained prior to commencing work. We train staff in 11 different subjects. Additional training is carried out for staff within specialist roles. All training is carried out by our qualified trainers.
“ I am most grateful for the service provided. The service was faultless and exactly as the situation required. ”
“ I would like to say thank you for all the care and attention received from all members of your team. Each and every one concerned showed great kindness and sensitivity towards my mother and made her final days peaceful and free from pain. ”
“ We thank you most sincerely for the prompt and efficient way that you responded to our request for assistance for my wife following her return from hospital after her knee surgery. Should the need ever arise again we would be only too willing to use your services. ”
“ We are really grateful for your help and will have no hesitation in giving you a call should my parents need help in the future and in recommending you to any of our friends with ageing parents – you are very professional and kind. ”
“ I am very thankful that my mother was able to die peacefully at home with us. I am grateful to your carers for all the help they gave her in the past year - it made such a difference to our life. ”
Closest Station: Northwood Metropolitan line Distance: 3 minutes Walk (Click here for map) If you are driving, please park in the car park adjacent to our offices.
Alternatively, send your requirements via the enquiry form and we will get back to you.